Why You Can Trust A-Jet
At A-Jet we take pride in using state-of-the-art equipment and the best techniques for efficient carpet cleaning. Our latest technologies in steam and hot water cleaning enable us to clean deep into your carpet to remove dirt, bacteria, and other unwanted nasties. That way your carpet will be clean, sanitized, and hygienic for you and your family.
Our methods are not only effective, they’re also safe. Our experts understand that your carpet is a costly investment, and they’ll carry out the cleaning process without risking any damage. A-Jet technicians are accredited members of Clean Trust – meeting global standards for carpet cleaning (ANSI/IICRC S100) and upholstery cleaning (BSR/IICRC S300).
Carpet Cleaning Process
Pre-Inspection for stains
To start our carpet cleaning specialists will conduct a thorough pre-inspection of your carpets. They will Identify potential stains and areas that require extra attention during the carpet cleaning process. Our team pay's close attention to the small details to deliver exceptional results.
Preparing for carpet cleaning
Prior to commencing the carpet cleaning, we prepare your property meticulously. Our team will pre-spray and pre-vacuum areas that require extra attention such as stains or areas with high foot traffic. We do this to ensure the best possible results for your carpets. We go the extra mile to ensure your satisfaction.
Cleaning & Extracting
We'll revitalise your carpets with our state-of-the-art carpet cleaning services. We employ advanced techniques within steam & hot water carpet cleaning to eliminate dirt, grime, pollen, and bacteria from your carpets immediately. We pride ourselves on providing Auckland's top carpet cleaning experience.
Post-clean inspection
To ensure your complete satisfaction, our carpet cleaning specialists will conduct a meticulous post-clean inspection. We walk through the cleaned carpets with you, ensuring that the desired results have been achieved. We will also send you a report with before and after photos of the results.
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How long does drying take?It’s difficult to say as too many things impact the drying process. We dry to strict international standards set by the Institute of Inspection Cleaning and Restoration Certification. We use various moisture readers and thermal imaging to determine when areas are dried to standard.
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How do I get in contact with A-Jet Services if I have a flood?Call us on 0800 862 538. We are on call 24/7 every day of the year. If you are calling afterhours or in the weekend, you will go through to our afterhours emergency technician.
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How much does flood restoration cost?Flood recovery is expense. Even a ‘small’ washing machine leak affecting 1sqm of flooring may take several days to dry. We recommend that you call your insurance company to lodge a claim and tell them A-Jet Services is attending. Then call us with your claim details so we can get a team underway to help you. If you don’t have insurance, a deposit will need to be paid in advance.
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How do I make an insurance claim?Our team is happy to assist with your insurance claim. Once we have a claim number, leave it our hands and we’ll deal with your insurance company directly. Simple as that.
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What are the different types of water damage?Category 1: Clean Water. This water is from a source that is harmless to people. This could include overflowing bath, burst freshwater tap, or leaking from a water cooler. Category 2: Grey Water. This water has been contaminated with things such as bacteria, mould or chemicals, and thus poses a health risk. This could include dirty water from washing machines, dishwashers, broken aquariums or leaking toilets. It also may be from previous clean water (category 1) that has not been removed within a day or so. Category 3: Black Water. This water is riddled with disease-causing bacteria and harmful toxins, rendering it extremely unsanitary and dangerous. This could include sewer backflow, broken toilets containing faeces and rising external flood waters.
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Can I turn off or move the equipment?No. We appreciate drying equipment is loud and makes rooms hot. It’s an unfortunate part of the drying process. Please don’t touch, move, or turn off equipment though, as this may cause equipment to break or malfunction. It will also delay the drying process and will cost more. If you need to turn off equipment for any reason, talk with our technician or call us on 0800 862 538.
