With our 24/7 emergency flood restoration and carpet drying service, clients throughout Auckland can rest easy knowing help is only a call away.
Floods are the most frequent disaster impacting New Zealand properties, and Auckland is no exception. According to data provided by the Auckland Council 16,000 homes, commercial and industrial buildings – are at risk of flooding. This risk increases when you consider flooding caused by burst pipes or taps left running. Such scenarios are a significant concern for any home or business owner.
Flooding, whether due to environmental events or human error, can be incredibly stressful and damaging. If not addressed promptly, what starts as a minor inconvenience can escalate into significant property damage. Water can quickly spread over large areas and, if allowed to sit, can lead to:
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Soaked Carpets, Walls, and Ceilings: These can become breeding grounds for mould if not dried quickly.
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Structural Damage: Prolonged exposure to water can weaken the structural integrity of your property.
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Increased Repair Costs: The longer the water remains, the more extensive and costly the repairs will be.
At A-Jet, we specialise in flood restoration in Auckland. With decades of experience managing flooded buildings, we understand the urgency and intricacies involved. Here’s why A-Jet is your best choice for flood restoration:
1. Proven Techniques
Flooding can cause visible damage as well as hidden moisture issues that can be even more damaging over time. At A-Jet, we use advanced flood restoration techniques to address both visible and hidden water damage. Our methods ensure that all affected areas and underlying structures are thoroughly dried, preventing further damage and potential mould growth.
2. Comprehensive Services
Our services cover every aspect of flood restoration:
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Water Extraction: Rapid removal of standing water using state-of-the-art equipment.
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Drying Wet Carpets: Specialised techniques to dry wet carpets effectively and prevent mould.
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Mould Prevention and Remediation: Identifying and eliminating mould growth to safeguard your health and property.
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Structural Drying: Ensuring the structural integrity of your property by thoroughly drying all affected components.
3. Expert Team
Our team consists of certified and accredited professionals who adhere to the highest industry standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC), and Restoration Industry Association (RIA) With 30+ years of experience, our experts are equipped to handle any flood restoration challenge with precision and care.
4. Insurance Coordination
Navigating insurance claims can be stressful. We work closely with your insurance company to streamline the claims process. Our team provides detailed documentation and works directly with adjusters to ensure a smooth and hassle-free experience for you.
5. Rapid Response and Availability
Time is of the essence when dealing with flooding. A-Jet offers 24/7 emergency flood restoration services, ensuring we are available whenever disaster strikes. Our strategically located teams throughout Auckland guarantee a fast response time, reducing the risk of further water migration and damage.
6. Advanced Equipment
We utilise the latest technology and equipment in flood restoration:
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Thermo-Hygrometers and Moisture Sensors: For accurate damage assessment and monitoring.
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Thermal Imaging Cameras: To detect hidden moisture and assess the extent of water intrusion.
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Commercial-Grade Dehumidifiers and Air Movers: Ensuring efficient drying of large areas.
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Water Claw, and Truck-Mounted Extractors: The most advanced tools for water extraction, removing up to 91% of water from flood-affected areas to allow for significantly faster drying.
7. Capacity and Capability
With multiple flood restoration teams operating throughout Auckland, we have the capability to handle multiple emergencies simultaneously. This efficiency reduces transportation costs and ensures a quicker response and working time on-site.
8. Dedicated Service
All A-Jet team members are dedicated employees, not contractors. This means you’ll have a consistent point of contact and seamless communication throughout the restoration process. Our cohesive team approach ensures high-quality service and accountability.
Flood Restoration/Carpet Drying Services
Why Choose A-Jet?
The Impact of Flooding
Flood Restoration Process
Assessment
Give your insurance company a call, then phone us with your claim number; the sooner we can attend to the issue the lower the damage that will be caused. Upon arrival, our (IICRC) certified technicians will assess the water damage and class it according to its severity. This will inform how we restore the damage.
Water Removal
When our team arrive onsite they will assess the extent of the damage and water migration. They will then get the extraction process underway to extract as much water as possible. We use quality assured truck mounted and portable extraction machines.
Drying
We tailor drying programs specific to each site. We dry to IICRC standards using state of the art commercial air movers, air purifiers, drying mats and dehumidifiers. This equipment not only dries carpet, but also floors, walls, and other structures. We monitor the environment being dried via a wired sensor system for optimum drying.
Restoration
Our flood recovery technicians will regularly monitor the drying process with site inspections most days. Regular readings using thermo-hygrometers, moisture meters, and thermal imaging allow us to monitor and adjust the drying process. We'll also let you know if building remediation work is needed. Site inspection reports documenting the process are emailed to you and/or your insurance company.
What Can You Do To Help
Guard Against Electrcuation
When water mixes with electricity, the result can be deadly. Make sure a registered electrician has isolated the area before remediation work is carried out. Don’t touch any electrical points or appliances until the electricity has been turned off. If you are standing in water don’t try to turn off electricity at the fuse board, and never go into an area where electrical outlets are exposed to water. Get a registered electrician to carry out a remedial works and/or electrical testing of appliances as required.
Find The Source Of The Flood
Find the source of the flood and, if possible, stop it by closing the valve or isolating the area. Call registered plumber to fix the problem. You should attempt to clean up as much of the water as possible by soaking it up with towels or other porous materials or decanting it with buckets in order to minimise some of the damage. It is also always helpful to take photographs, as these are often very beneficial in the future and assist flood recovery experts in formulating a restoration plan.
Move Goods To A Safe Place
Where possible move personal belongings and furniture to another location to avoid damage. Remove wet rugs from carpets as colours may run and stain the carpet below. Blocks under furniture legs will help keep furniture off wet flooring. Pinning up furniture skirts and draperies is also a practical way to avoid dye and water marks.
Call The Experts
Most importantly, contact a knowledgeable and trustworthy flood restoration specialist. This is because procrastination can only lead to worse problems and a greater amount of damage and expense in the future. The longer any kind of moisture damage is left untreated, the more extensive the harm will eventually be to both the structure and its inhabitants.
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How long does drying take?It’s difficult to say as too many things impact the drying process. We dry to strict international standards set by the Institute of Inspection Cleaning and Restoration Certification. We use various moisture readers and thermal imaging to determine when areas are dried to standard.
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How do I get in contact with A-Jet Services if I have a flood?Call us on 0800 862 538. We are on call 24/7 every day of the year. If you are calling afterhours or in the weekend, you will go through to our afterhours emergency technician.
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How much does flood restoration cost?Flood recovery is expense. Even a ‘small’ washing machine leak affecting 1sqm of flooring may take several days to dry. We recommend that you call your insurance company to lodge a claim and tell them A-Jet Services is attending. Then call us with your claim details so we can get a team underway to help you. If you don’t have insurance, a deposit will need to be paid in advance.
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How do I make an insurance claim?Our team is happy to assist with your insurance claim. Once we have a claim number, leave it our hands and we’ll deal with your insurance company directly. Simple as that.
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What are the different types of water damage?Category 1: Clean Water. This water is from a source that is harmless to people. This could include overflowing bath, burst freshwater tap, or leaking from a water cooler. Category 2: Grey Water. This water has been contaminated with things such as bacteria, mould or chemicals, and thus poses a health risk. This could include dirty water from washing machines, dishwashers, broken aquariums or leaking toilets. It also may be from previous clean water (category 1) that has not been removed within a day or so. Category 3: Black Water. This water is riddled with disease-causing bacteria and harmful toxins, rendering it extremely unsanitary and dangerous. This could include sewer backflow, broken toilets containing faeces and rising external flood waters.
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Can I turn off or move the equipment?No. We appreciate drying equipment is loud and makes rooms hot. It’s an unfortunate part of the drying process. Please don’t touch, move, or turn off equipment though, as this may cause equipment to break or malfunction. It will also delay the drying process and will cost more. If you need to turn off equipment for any reason, talk with our technician or call us on 0800 862 538.
